Slack

If enabled by your admin, you can use the @Dust agent directly in Slack channels. Agents will have the context of the conversation, and this will be extremely helpful if you want everyone to see the answer to a given question.

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If you cannot access Dust in Slack

• Ensure it's set-up by the admin in the Quickstart

Calling an agent in Slack

To call other agents, use the syntax @dust ~gpt4 OR @dust +gpt4 and your question to engage with @gpt4 for example (change gpt4 to any company agent name to interact with it!).

Linking an agent to a Slack channel

You can link an agent to a Slack channel to have your agent answer every time the generic @dust agent is called.

Example: you have a public #hr-questions channel on Slack and you want your specialized @hr_help agent to answer instead of the generic @dust agent. You can link your agent to the channel, and it will automatically answer.

To set it up, click on "Sharing", set your agent as "Shared" or "Company" and activate the Slack integration.

Here is an example where we see our @askHRteam agent reply when Dust is called:

Automating using Slack workflows

You can also leverage the Slack workflows to trigger Dust agents automatically. Here's how you can set this up: Slack workflows

Note that we do not synchronize messages written by Dust agents, to reduce the risk of propagating potential mistakes from those answers as a data source.