[Beta] Import Jira issues

A script to import Zendesk Tickets

Jira Issues Importer for Dust

The Jira issues Importer for Dust is a powerful tool designed to seamlessly integrate your Jira issues data with Dust's AI-powered knowledge management platform.

This open-source script, available on GitHub at dust-tt/dust-labs/jira, automates the process of exporting issues updated in the last 24 hours from Jira and importing them into a Dust datasource. It fetches comprehensive issues details, like so:

Issue Key: KAN-3
ID: 10002
URL: https://dust4ai.atlassian.net/rest/api/3/issue/10002
Summary: Nice task to do
Description:
What do you think about this description

Issue Type: Task
Status: To Do
Priority: Medium
Assignee: Alban Dumouilla ([email protected])
Reporter: Alban Dumouilla ([email protected])
Project: My Kanban Project (KAN)
Created: 2024-08-20T15:51:58.901+0200
Updated: 2024-08-20T16:26:36.215+0200
Resolution: Unresolved
Resolution Date: N/A
Labels: test
Components: 
Sprint: N/A
Epic: N/A
Time Tracking:
  Original Estimate: N/A
  Remaining Estimate: N/A
  Time Spent: N/A
Votes: 0
Watches: 1
Fix Versions: 
Affected Versions: 
Subtasks: 
Issue Links: Blocks KAN-1: This is a todo card
Attachments: 

Comments:

[2024-08-20T16:26:36.076+0200] Author: Alban Dumouilla ([email protected])
This is the first comment of the issue

The script then formats and uploads this data to Dust.

By leveraging this script, support teams can effortlessly keep their Dust knowledge base up-to-date with the latest information from Jira.

This integration enables more effective use of Dust's AI capabilities for analyzing support trends, improving response times, and enhancing overall customer service quality. The script is designed with rate limiting and error handling in mind, ensuring reliable performance even with large volumes of Jira issues data.