π Knowledge Management
How to use Dust for knowledge-management use cases
How Dust helps on Knowledge Management
A core aspect of Dust is information retrieval and semantic search. It is able to break any knowledge silo and find information you need.
Below are some typical use cases from our customers, and user guides to help you get started.
Use Case | Mission |
---|---|
Internal Information Retrieval | Instantly access or summarize any document in your knowledge bases, even the ones you are not even aware of. |
Generic Web Search Engine | Access an AI-powered answer engine that searches the internet and provides accurate and real-time answers to any question |
Ask a Team | Provide employees with a go-to person to answer questions about a specific department such as IT, Procurement, Security, Legal, Engineering, Data, you name it. |
Ask a FAQ | Get a conversational interface to the documentation or FAQ of any external tool, to be guided through how to use it without hassle. |
Channel Highlights | Provide recurring recaps of projects, discussion channels or topics, making it easy to scan over insights, status and blockers without the cost of manually structuring it. |
Quiz Generator | Generate a quiz on the fly for creating engaging employee trainings on products, offers, and guidelines using your internal documentation. |
Tutorial & Guides
1. Internal Information Retrieval
Instantly access or summarize any document in your knowledge bases, even the ones you are not even aware of.
This is the core function of the @dust assistant. It is built-in by default in your workspace. You can ask very basic information questions, but also any other question involving reasoning and internal company information.
![](https://files.readme.io/e7b4688-image.png)
2. Generic Web Search Engine
Access an AI-powered answer engine that searches the internet and provides accurate and real-time answers to any question.
β‘οΈ Follow this User Guide
![](https://files.readme.io/1878110-image.png)
3. Ask a Team
Provide employees with a go-to person to answer questions about a specific department such as IT, Procurement, Security, Legal, Engineering, Data, you name it.
β‘οΈ Follow this User Guide
![](https://files.readme.io/8897dc2-image.png)
4. Ask a FAQ
Get a conversational interface to the documentation or FAQ of any external tool, to be guided through how to use it without hassle.
β‘οΈ Follow this User Guide
![](https://files.readme.io/d13b043-image.png)
5. Channel Highlights
Provide recurring recaps of projects, discussion channels or topics, making it easy to scan over insights, status and blockers without the cost of manually structuring it.
β‘οΈ Follow this User Guide
![](https://files.readme.io/bbbbaa6-image.png)
6. Quiz Generator
Generate a quiz on the fly for creating engaging employee trainings on products, offers, and guidelines using your internal documentation.
β‘οΈ Follow this User Guide
![](https://files.readme.io/b340553-image.png)
Deep dives & Customer stories
Updated 11 days ago