How Dust helps on Knowledge Management

A core aspect of Dust is information retrieval and semantic search. It is able to break any knowledge silo and find information you need.

Below are some typical use cases from our customers, and user guides to help you get started.

Use Case	Mission
Internal Information Retrieval	Instantly access or summarize any document in your knowledge bases, even the ones you are not even aware of.
Generic Web Search Engine	Access an AI-powered answer engine that searches the internet and provides accurate and real-time answers to any question
Ask a Team	Provide employees with a go-to person to answer questions about a specific department such as IT, Procurement, Security, Legal, Engineering, Data, you name it.
Ask a FAQ	Get a conversational interface to the documentation or FAQ of any external tool, to be guided through how to use it without hassle.
Channel Highlights	Provide recurring recaps of projects, discussion channels or topics, making it easy to scan over insights, status and blockers without the cost of manually structuring it.
Quiz Generator	Generate a quiz on the fly for creating engaging employee trainings on products, offers, and guidelines using your internal documentation.

Tutorial & Guides

1. Internal Information Retrieval

Instantly access or summarize any document in your knowledge bases, even the ones you are not even aware of.

This is the core function of the @dust assistant. It is built-in by default in your workspace. You can ask very basic information questions, but also any other question involving reasoning and internal company information.

2. Generic Web Search Engine

Access an AI-powered answer engine that searches the internet and provides accurate and real-time answers to any question.

➡️ Follow this User Guide

3. Ask a Team

Provide employees with a go-to person to answer questions about a specific department such as IT, Procurement, Security, Legal, Engineering, Data, you name it.

➡️ Follow this User Guide

4. Ask a FAQ

Get a conversational interface to the documentation or FAQ of any external tool, to be guided through how to use it without hassle.

➡️ Follow this User Guide

5. Channel Highlights

Provide recurring recaps of projects, discussion channels or topics, making it easy to scan over insights, status and blockers without the cost of manually structuring it.

➡️ Follow this User Guide

6. Quiz Generator

Generate a quiz on the fly for creating engaging employee trainings on products, offers, and guidelines using your internal documentation.

➡️ Follow this User Guide

Deep dives & Customer stories