๐Ÿ”Œ Google Drive Connection

How to set-up the Google Drive connection on Dust


Recommended method

The recommended approach to creating a Google Drive Connection is to provision a user [email protected] in your Google workspace and use that identity to connect Dust to your various data sources. The IT/CISO/(name the right function here) will update Dust data access using that account.
This will help them control what Dust has access to by managing the permission of that account on Google Drive.

The connection between Dust and Google Drive is subject to the initial user's permission. Any changes to a user's Drive permissions could affect the data accessibility on Dust. It's crucial to manage permissions carefully to maintain a stable connection.


You can sync Dust with Shared Google Drive to enable access to documents, spreadsheets, and presentations within your workspace. Only the content within the scope of the admin's Drive permissions will be available in Dust. The admin can granularly select the exact data they want to make available to Dust.

Dust doesn't take into account files with more than 1Mb of extracted text. Supported files include GDocs, GSlides, docx, pptx and .txt files but not PDFs (PDF indexing is activated on a case by case basis - contact the Dust team to know more).

Setting up the Connection

To set up the Google Drive connection, follow these steps:

  1. Dust and Google popups to authorize Dust access to your Google workspace data.
1. Google Authorization Acknowledgment
  1. Google Authorization Acknowledgment
2. Google Sign in modal
  1. Google Sign in modal
3. Google Authorization modal
  1. Google Authorization modal

  2. A modal to select the exact data you want to sync with Dust.

Dust modal to select the data you want to sync with your Dust workspace.

Dust modal to select the data you want to sync with your Dust workspace.

Managing Permissions

  • Admins should either designate a single individual to manage Drive permissions for Dust or utilize a virtual user (e.g., [email protected]) for consistent access management. This approach avoids unintentional permission resets and data disconnections.

  • โš ๏ธย The email address used to manage permissions should have edition & download rights on the desired documents to allow them to be read by Dust.

  • Sometimes, downloads are blocked for specific documents. If you donโ€™t see a document in your Gdrive Data Source tree, you can check that it is downloadable by following the path described in this toggle.

Go in Gdrive > right click on your file > click on โ€œFile informationโ€ > โ€œDetailsโ€ > click on the settings wheel (top right) > tick the box "Viewers and commenters can see the option to download, print, and copyโ€

Right click on the document for which you want to check access

Right click on the document for which you want to check access

Click on the wheel on the top right-hand corner

Click on the wheel on the top right-hand corner

Make sure the boxes are ticked

Make sure the boxes are ticked

  • Need to automatically convert Excels to Gsheet formats to make structured data analysis with Dust? You can do so in your Gdrive settings.
    Screenshot 2024-06-20 at 11.17.38.png

Sync Rate

If the Google Drive is very large, it is normal for the first synchronisation process to be quite long (over 24 hours, up to several days for extremely large Drives).

  • My synchronisation is taking longer than expected. What should I do?


Sync times

If your Google Drive contains over c.50k files, the sync time can get long.

  1. Consider syncing only the part of your drive you want to use with Dust.
  2. If you still have such a high number of files, do not hesitate to flag this to us so we can support the process the best way.

Refresh Rate

Data sync between Google Drive and Dust can take a few minutes.

Any additions or removals of data sources are not immediately reflected in Dust.