• New Freshservice MCP tool available • Manage tickets directly within Dust • Submit service requests • Access knowledge base articles • Handle approvals

• Connect your Guru knowledge base to Dust • Search and reference Guru cards and collections directly within conversations • Access your trusted knowledge without switching platforms

• New Gemini 3 Flash model added to the agent builder • Fast performance with strong benchmark results • Available for immediate use in agent configurations

• Messages are now automatically saved as drafts while you're composing them • Unsent messages persist across page reloads and browser sessions • Your drafts will be restored exactly where you left off

You can now insert emojis in your messages using the :emoji_name: syntax. Simply type any supported emoji shortcode (like :smile: or :rocket:) and it will automatically convert to the corresponding emoji.

You can now search and attach files directly from the attachment button in the input bar for: • Google Drive Tools • Microsoft Drive Tools • Notion Tools

This feature is available on the web version when you have a Tool configured for these providers (and not the related Connection since we default to searching in the Connection it if is set).

• Programmatic usage is now tracked and billed separately from regular usage • New dedicated 'API & Programmatic' section for admins to monitor usage and purchase credits • Programmatic usage is blocked when credits run out, while human usage continues uninterrupted • Free discovery credits provided monthly • Enterprise users can opt for Pay-as-you-go billing

• Optimized the search (retrieval) engine for faster performance • Search results now load significantly faster