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Requirements: NetSuite administrator access to install a SuiteApp and create an integration record.

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Enable required features

Required Features and Permissions
Go to Setup Company Enable Features SuiteCloud tab and make sure the following are enabled:
  • Server SuiteScript
  • REST Web Services
  • Token-Based Authentication
  • OAuth 2.0

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2. Install the MCP Standard Tools SuiteApp

Installing the MCP Standard Tools SuiteApp
Go to Customization SuiteBundler Search & Install Bundles, search for MCP Standard Tools and click Install.

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3. Create a custom role

Required Features and Permissions – Roles
Important: the Administrator role cannot be used with MCP. You must create a dedicated role.
Go to Setup Users/Roles Manage Roles New and add the following permissions: Assign this role to the relevant users via Setup Users/Roles Manage Users.

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4. Create an integration record

Connect to the NetSuite AI Connector ServiceSuiteAnswers – Integration Setup
Go to Setup Integration Manage Integrations New and configure:
  • Name: Dust Connector (or any name)
  • State: Enabled
Under Authentication, check:
  • Authorization Code Grant
  • Public Client
  • Add these three Redirect URIs:
  • Dynamic Client Registration
  • Dynamic Client Registration Client Name: “Dust”
  • Scope: NetSuite AI Connector Service
Click Save and copy the Consumer Key / Client ID immediately (it won’t be shown again after leaving the page). You app should be set-up as following:

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5. Connect in Dust

Get Started with the NetSuite AI Connector ServiceOAuth 2.0 Authorization EndpointOAuth 2.0 Token Endpoint
In Dust, go to Spaces Tools Add tools Add MCP server Static OAuth. Server URL:
Replace <accountid> with your NetSuite account ID (visible in your NetSuite URL, e.g. td3485262). Authentication: OAuth, then fill in: Replace <accountid> with your NetSuite account ID.
Important: copy the Client ID exactly as shown — do not include any prefix such as ID.
Save, authenticate with your NetSuite account using your custom MCP role, and the tools will appear.

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Troubleshooting

NetSuite AI Connector Service FAQ