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Overview

The Front MCP enables agents to interact with your Front workspace. Agents can search conversations, read messages and contact details, manage tags and assignments, and send replies or comments, supporting customer communication workflows directly from Dust.

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Connection Setup (Admin)

  1. In Dust, go to Spaces Tools and click Add Tools.
  2. Select Front from the list of available tools.
  3. Paste your Front Personal Access Token into the field provided and save.
You can generate a Personal Access Token in Front under Settings Integrations API. See the Front API documentation for details. Once connected, the Front toolset will be available to add to agents in the spaces you grant access to.

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Authentication

Front authenticates requests using a Bearer token:
See the Front API Introduction for authentication details.

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Required Token Scopes

When generating a Personal Access Token in Front, enable the minimum set of scopes that match the tools you plan to use. Read scopes (required for read operations): Write scopes (required for write operations): Apply only the scopes needed by the tools you enable. If your deployment only requires reading conversations, omit all write scopes.

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Available Tools