How to add a file
As a human:- Open the Pod and click the Files tab
- Click Add and select Upload file
- Choose one or more files from your computer — or drag and drop them directly onto the tab
How to organise files into folders
Files can be organised into folders to keep the Files tab structured as it grows. How to create a folder:- Open the Pod and click the Files tab
- Click Add and select New folder
- Enter a folder name and confirm
- Drag and drop — drag any file or folder onto a destination folder to move it
- Via the menu — open the
...menu on a file Move, then select the destination folder
How to link data from Company Data
- Open the Pod and click the Files tab
- Click Add and select Add from Company Data
- Browse and select the pages, documents, or folders you want to link
- Click Save
Why only Company Data? Only data from the Company Data section can be linked. It is the only data guaranteed to be accessible to every Pod member. Other data can be restricted or made private at any time, which would break that guarantee and create inconsistent access within the Pod.Linked data appears in the same list as uploaded files and is marked with a sync icon. It is retrieved via search by agents — not directly editable.
Importing files from external sources
Beyond Company Data, an agent can fetch content from external sources and save it directly into the Pod’s Files tab — making it available to all members and searchable by other agents. This is useful when the source is not connected to Company Data, when you need a snapshot rather than a live link, or when you want to transform the content before saving it (e.g. summarise a long document, translate it, or reformat it). How it works:- Start a conversation in the Pod
- Mention an agent that has the relevant external tool (Google Drive, Notion, SharePoint, a web browser, etc.)
- Ask it to fetch and save the content: “Read the Q2 roadmap doc from Google Drive and save it as a file in this Pod’s Files tab”
- The agent fetches the content, converts it to a compatible format, and saves it to the Pod
The agent can use the Pods skill by default to write to the Files tab. The appropriate external tool — Google Drive, Notion, Microsoft Drive, etc. — must be available to the agent so it can read the source.Managing files
Everything in the Files tab — uploaded files, linked data, and Pod conversations — is indexed and searchable by agents. There is nothing to configure: agents use it automatically.**Most common file formats are automatically indexed for semantic search. Some formats are not indexed — agents can still use them directly when referenced in a conversation, but they will not be surfaced automatically via search. If you need a specific file format to be indexed, contact us.
Pods scale to thousands of files. Semantic search by agents is unaffected by file count — agents retrieve the right content reliably even in large knowledge bases. The only behaviour that changes at scale is UI file listing: browsing the Files tab may become slower when a Pod contains thousands of files. If you are building a large agent-first knowledge base, prefer navigating via search rather than scrolling the list.