Productboard

Use Case Examples

Capture Feedback & Notes

Backlog Prioritization

Roadmap & Release Planning

Research & Insights

Dependencies & Relationships

Customer & Company Context

Admin Setup in Dust

Go to Spaces > Administration > Tools in your Dust workspace, click Add Tools, and select Productboard.

Authentication

Productboard uses OAuth-based authentication. You’ll be redirected to sign in and grant access. The tools support workspace-level credentials or individual user credentials.

Available Tools

Name	Description
Get Configuration	Discover configuration for note and entity types, including required fields, supported values, and allowed operations.
Create Note	Create a Productboard note (simple or conversation) with optional relationships to customers (users/companies) or external links.
Update Note	Update an existing note using full field replacement or granular patch operations (e.g., owner, tags, archived, processed, name, content).
Get Note	Retrieve a note by ID with optional field selection to limit the returned data.
Query Notes	Search notes (newest first) with filters for archived/processed, owner/creator, dates, source record, and pagination.
Query Entity	Search entities (product, component, feature, subfeature, initiative, objective, keyResult, release, releaseGroup, company, user) with rich filters.
Create Entity	Create entities across the Productboard hierarchy; optionally set relationships (parent, child, link, isBlockedBy, isBlocking).
Update Entity	Update entities via full field replacement or patch operations, following the per-field capabilities defined by configuration.
Get Relationships	Retrieve relationships for an entity (e.g., parent, child, link, blocking) with pagination support to explore the product graph.