GMail Labels Management and Email Archiving

🎯 What is it?

Your agents can now apply labels to emails and archive messages directly in Gmail. These new capabilities extend the existing Gmail tools, giving your agents more control over inbox management.

💡 Why is it useful?

Many workflows require not just reading emails, but organizing them too. Whether you're triaging customer requests, categorizing vendor communications, or cleaning up your inbox, agents can now take action automatically—no manual sorting required. Combined with Wake-ups (scheduled agent runs), you can fully automate inbox maintenance.

⚙ How does it work?

Agents with access to the Gmail tools can now use new actions to apply any of your existing Gmail labels and move emails to archive. These actions work alongside the existing Gmail capabilities your agents already have.

✨ Concrete Use Cases

Here's how you could use it:

Automated inbox triage: Set up an agent that runs every morning via Wake-ups, reviews new emails, applies labels like "Urgent", "Follow-up", or "Read Later", and archives low-priority messages.

Customer support categorization: Have an agent automatically label incoming support emails by topic (Billing, Technical, Feature Request) and archive resolved threads, keeping your team's shared inbox organized.

Vendor communication management: Create an agent that identifies invoices, contracts, and purchase orders in your email, applies the appropriate labels, and archives them after filing the information in your system.

📈 Benefits for you

Save time: Eliminate manual email sorting and filing
Stay organized: Maintain a clean, well-labeled inbox automatically
Enable new workflows: Combine with Wake-ups for fully autonomous inbox management
Reduce noise: Archive processed emails so you can focus on what matters

🚀 How to access it?

The new label and archive capabilities require additional Gmail permissions. To enable them:

Go to Personal Settings (bottom left of Dust)
Find your Gmail connection and disconnect it
The next time an agent needs Gmail access, you'll be prompted to re-authenticate with the updated permissions

Once re-authenticated, your agents will automatically have access to the new label management and archiving tools.