Changelog Update

Praiz is now available as a remote MCP tool in Dust

🎯 What is it?

Dust now supports Praiz as a connected remote MCP tool. Praiz is a meeting intelligence platform that records, transcribes, and analyzes your calls using AI — and you can now connect it directly to your Dust workspace. Once connected, your Dust agents can search meetings and retrieve full transcripts along with rich metadata: timelines, participant details, comments, templates, and usage statistics.

💡 Why is it useful?

Sales calls, customer success check-ins, and product interviews hold valuable insights — but those insights are usually locked inside recordings that no one goes back to read. With the Praiz integration, your Dust agents can tap into that conversation data on-demand, without you having to switch tools, copy-paste transcripts, or manually dig through recordings.

⚙️ How does it work?

Connect Praiz as a remote MCP server via OAuth in your Dust workspace. Once authenticated, any Dust agent you configure will be able to search your Praiz meetings and pull structured data from them — transcripts, timelines, participants, and more — directly within a Dust conversation or workflow.

✨ Concrete Use Cases

Here's how you could use it:

• Account briefs before a customer call: Ask a Dust agent to summarize everything discussed with a specific account over the last 3 months — objections raised, commitments made, open questions — and get a ready-to-use brief in seconds.

• Automated follow-up drafts: After a sales or CS call, trigger a Dust agent to retrieve the Praiz transcript, extract key action items and next steps, and generate a personalized follow-up email — without leaving Dust.

• CRM note generation: Use a Dust agent to pull structured data from a Praiz meeting (deal stage signals, feature requests, churn risk indicators) and draft a CRM update ready to be pasted or pushed via another integration.

📈 Benefits for you

Your call data stops being a passive archive and becomes an active part of your AI workflows. Instead of context sitting siloed in a meeting tool, it feeds directly into the agents and processes you've already built in Dust — making follow-ups faster, briefs richer, and CRM notes more accurate.

🚀 How to access it?

1. Go to Spaces → Tools in your Dust workspace

2. Search for Praiz in the available remote MCP tools

3. Connect via OAuth — no feature flag or admin request needed, it's available to all workspaces

Note: You'll need an active Praiz account to authenticate. If your team isn't on Praiz yet, you can start a free trial at praiz.io.